Privacy Policy

This Privacy Statement ("Privacy Statement") explains how CondoAssist Sdn Bhd uses your information and applies to all who use our Web site, mobile applications, electronic services, social networking sites, or any individual, business partner-specific, merchant-specific, city-specific, or other area-specific Web sites we offer that link to or reference this Privacy Statement (collectively, the "Site") and when you receive electronic communications from us.

Please read this Privacy Statement carefully and review it periodically for the latest information about our privacy practices. By using the Site and mobile apps, you agree to the terms of this Privacy Statement. If you do not agree with the practices described in this Privacy Statement, please do not provide us with your personal information or interact with the Site or mobile apps.

We collect the e-mail addresses of those who communicate with us via e-mail and also members who signed up and login to our mobile apps. The information we collect is used to improve the content of our mobile apps and the quality of our service, and is not shared with or sold to other organizations for commercial purposes, except to provide products or services you've requested, when we have your permission, or under the following circumstances:

1. It is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Terms of Service, or as otherwise required by law.

2. We will share information about you if CondoAssist is acquired by or merged with another company. In this event, CondoAssist Sdn Bhd will notify you in advance before information about you is transferred and becomes subject to a different privacy policy.

Information Gathering and Usage

1. When you register with CondoAssist mobile apps, we ask for information such as your name, company name, email address, billing address, credit card information. Members who sign up for the free account are not required to enter a credit card or debit card if they’re not making any payment.

2. CondoAssist uses collected information for the following general purposes: products and services provision, billing, identification and authentication, services improvement, contact, and research.


A cookie is a small amount of data, which often includes an anonymous unique identifier that is sent to your browser from a web site's computers and stored on your computer's hard drive.

Cookies are required to use the CondoAssist mobile apps service.

We use cookies to record current session information, but do not use permanent cookies. You are required to log-in to your CondoAssist mobile apps after a certain period of time has elapsed to protect you against others accidentally accessing your account contents.

Data Storage

CondoAssist uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run CondoAssist. Although CondoAssist Sdn Bhd owns the code, databases, and all rights to the CondoAsist Mobile Apps, you retain all rights to your own data.


CondoAssist may disclose personally identifiable information under special circumstances, such as to comply with subpoenas or when your actions violate the Terms of Service.


CondoAssist may periodically update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your CondoAssist primary account holder account or by placing a prominent notice on our site.